Welcome to Binnayak Jewellers.
These Terms & Conditions govern your use of our website, services, and purchases made through our online or physical store. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully before making any purchase or engaging with our services.
1. General Information
The website binnayakjewellers.com (referred to as “we”, “our”, or “us”) is owned and operated by Binnayak Jewellers, located in Bhubaneswar, Odisha, India.
By using this website, you acknowledge that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
2. Product Information
We make every effort to ensure that all product descriptions, prices, and images are accurate and up-to-date.
However:
Product colors may slightly vary due to screen display differences.
All jewellery weights and stone details are approximate and may vary slightly.
Prices are subject to change without prior notice due to fluctuations in the cost of precious metals and gemstones.
3. Pricing & Payments
All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise stated.
Payment must be made in full at the time of purchase.
We accept secure online payments through trusted payment gateways.
We do not store or have access to your credit/debit card details.
4. Orders & Availability
Placing an order on our website does not guarantee acceptance. Orders are subject to stock availability and payment verification.
We reserve the right to cancel or refuse any order for any reason, including pricing errors, product unavailability, or suspected fraud.
In such cases, any payment made will be refunded in full.
5. Shipping & Delivery
We offer shipping within India through trusted courier partners.
Delivery timelines may vary depending on your location and product availability.
Once dispatched, we will share tracking details via email or SMS.
We are not liable for delays caused by courier services or unforeseen circumstances beyond our control.
6. Returns & Exchanges
Jewellery once sold cannot be returned unless it is defective, damaged, or not as described.
Customers must notify us within 48 hours of delivery in case of any issue.
Custom-made or personalized jewellery is non-returnable.
Approved returns will be processed after quality inspection, and refunds (if applicable) will be issued to the original payment method.
For detailed information, please refer to our Return Policy (if applicable).
7. Lifetime Buyback & Exchange Policy
If applicable, our Buyback or Exchange Policy allows customers to exchange or sell back their jewellery at prevailing market rates, subject to company terms at the time of exchange.
Customers are required to provide the original bill and certificate of authenticity.
8. Intellectual Property
All content on this website — including images, logos, designs, text, graphics, and layout — is the intellectual property of Binnayak Jewellers.
You may not copy, reproduce, distribute, or modify any part of the website without our written consent.
9. Limitation of Liability
Binnayak Jewellers shall not be liable for:
Any indirect, incidental, or consequential damages arising out of your use of the website or products.
Losses due to unauthorized access to user data beyond our control.
Errors or interruptions in website performance due to maintenance or technical issues.
All jewellery valuations and specifications are provided in good faith but without warranty of exact accuracy.
10. Privacy Policy
Your personal information is handled as per our Privacy Policy, which outlines how we collect, use, and protect your data.
By using this website, you consent to the processing of your information in accordance with that policy.
11. Third-Party Links
Our website may contain links to external sites. These links are provided for convenience only, and we are not responsible for their content, privacy practices, or operations.
12. Changes to Terms
Binnayak Jewellers reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. The updated version will be effective once posted on the website.
13. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction of the courts in Bhubaneswar, Odisha.